Our patients quickly become like family, so we respect and encourage their feedback. To understand what it’s like to be an Act Home Health client, please read these testimonials from real patients and their families.
Layla and the Taylor family
We have been with Act Home Health for over six months. From day one, they have always been here for us, which made it easier on me, especially being a single parent to a special needs child. Through the whole sign-on process, they were very hands on and have selected great nurses for my daughter. They made me feel at ease, especially since we have been through four different agencies in the past, and they were horrible. I also feel safe knowing they go through a strong background check with all their nurses. We feel like they are part of our family.
Kennedy and the Swann family
My daughter has been receiving nursing services through Act Home Health for five years, and in that time we have gotten to know the agency well. From the very beginning, they have gone above and beyond by assisting us in many different areas affecting my daughter's well-being. Early on, they were able to recommend an attorney service for us when Medi-Cal approved far too few hours of care for our daughter, and then they helped us navigate a (successful) lawsuit against the state on that issue. They have helped lobby legislators to increase the nursing reimbursement rate so nurses are adequately compensated for their work. And they have cooperated with other agencies, providing records and counsel to various other agencies pursuing that same goal through litigation. Act Home Health provides more than nurses to our family; they provide support, advice and advocacy.
Bronte and the Sorrell family
We have been with Act Home Health for over a decade and are highly pleased with the quality of care provided. Over the past 25 years of working with our daughters’ physical challenges, we have experienced a wide range of health care service providers assisting within our home. Some of the experiences were good, while others not so much. Without a doubt, Act Home Health has consistently exceeded our expectations in both service and dedication to our unique medical needs. We are greatly appreciative.
Emi & Giovanni and the Hernandez family
I just wanted to say thank you because these five years have been definitely amazing. Without the support of your team, our boys would still be in the hospital. We definitely had a hard time bringing them home because no one wanted to take a challenge and you guys did. We are very blessed to have amazing nurses and a team. Without all of you, my family would not be complete, so thank you.